Sreejay Technocreations Pvt Ltd and/or its affiliates ("SmartEdificio," "CRETechHub", the
"Company," "we," "us," and "our,") respect your privacy and is committed to protecting it
through its compliance with its privacy policies. This policy describes:
- the types of information that Sreejay may collect from you when
you access or use its websites, applications and
other online services (collectively,
referred as "Services"); and
- its practices for collecting, using, maintaining, protecting and
disclosing that information.
This policy applies only to the information Sreejay collects through its Services, in
email, text and other electronic communications sent through or in connection with its
Services.
This policy DOES NOT apply to information that you provide to, or that is collected by, any
third-party services you use in connection with its Services. Sreejay encourages you to
consult directly with such third-parties about their privacy practices.
Please read this policy carefully to understand Sreejay's policies and practices regarding
your information and how Sreejay will treat it. By accessing or using its Services and/or
registering for an account with Sreejay, you agree to this privacy policy and you are
consenting to Sreejay's collection, use, disclosure, retention, and protection of your
personal information as described here. If you do not provide the information Sreejay
requires, Sreejay may not be able to provide all of its Services to you.
Sreejay may process and retain your personal information on its servers in India where its
data centers are located, and/or on the servers of its third parties (in or outside India),
having contractual relationships with Sreejay.
This policy may change from time to time, your continued use of Sreejay's Services after it
makes any change is deemed to be acceptance of those changes, so please check the policy
periodically for updates.
The information we collect and how we use it
Sreejay Limited ("Sreejay," the "Company," "we," "us," and "our”) collects several types of
information from and about users of our Services, including:
- Your Personal Information("PI") - Personal Information is the information
that can be associated with a specific
person and could be used to identify that
specific person whether from that data, or from the data and other
information that we have, or is likely to
have access to. We do not consider personal information to include
information that has been made anonymous
or aggregated so that it can no longer be used to identify a
specific person, whether in combination with
other information or otherwise.
- Information about your internet connection, the equipment you use to access
our Services and your usage details.
We collect this information:
- directly from you
when you provide it to us; and/or
- automatically as
you navigate through our Services (information collected automatically may include usage
details,
IP addresses and information collected through cookies, web beacons and other tracking
technologies).
Information You Provide to Us
The information we collect on or through our Services may include:
- Your account information: Your full name, email address, postal
code, password and other information you may
provide with your account, such as your
gender, mobile phone number and website. Your profile picture that
will be publicly displayed as part of your
account profile. You may optionally provide us with this information
through third-party sign-in services such as
Facebook and Google Plus. In such cases, we fetch and store
whatever information is made available to us
by you through these sign-in services.
- Your preferences: Your preferences and settings such as time zone
and language.
- Your content: Information you provide through our Services,
including your reviews, photographs, comments,
lists, followers, the users you follow,
current and prior restaurant reservation details, food ordering details and
history, favorite restaurants, special
restaurant requests, contact information of people you add to, or notify of,
your restaurant reservations through our
Services, names, and other information you provide on our Services,
and other information in your account
profile.
- Your searches and other activities: The search terms you have
looked up and results you selected.
- Your browsing information: How long you used our Services and
which features you used; the ads you clicked
on.
- Your communications: Communications between you and other users or
merchants through our Services; your
participation in a survey, poll,
sweepstakes, contest or promotion scheme; your request for certain features
(e.g., newsletters, updates or other
products); your communication with us about employment opportunities
posted to the services.
- Your transactional information: If you make reservations or
purchases through our Services, we may collect and
store information about you to process your
requests and automatically complete forms for future transactions,
including (but not limited to) your phone
number, address, email, billing information and credit or payment
card information. This information may be
shared with third-parties which assist in processing and fulfilling
your requests, including PCI compliant
payment gateway processors. When you submit credit or payment card
information, we encrypt the information
using industry standard technologies, as further described below under
"Payment Card Information." If you write
reviews about businesses with which you conduct transactions through
our Services, we may publicly display
information that you transacted with those businesses.
- Your Public Posts: You also may provide information (such as ratings,
reviews, tips, photos, comments, likes,
bookmarks, friends, lists, etc.) to be
published or displayed (hereinafter, "posted") on publicly accessible areas
of our Services, or transmitted to other
users of our Services or third-parties (collectively, "User Contributions").
Your User Contributions are posted on and
transmitted to others at your own risk. Although we limit access to
certain pages, you may set certain privacy
settings for such information by logging into your account profile.
Please be aware that no security measures are perfect or impenetrable (see "Security"
section below). Additionally, we cannot control the actions of other users of our Services
with whom you may choose to share your User Contributions. Therefore, we cannot and do not
guarantee that your User Contributions will not be viewed by unauthorized persons. We may
display this information on the Services, share it with businesses, and further distribute
it to a wider audience through third party sites and services. You should be careful about
revealing any sensitive details about yourself in such postings.
We use the information you provide to us to enhance the functionality and improve the
quality of our Services, and to personalize your experience while using our Services. We
also use this information to display relevant advertising, provide support to you,
communicate with you, and comply with our legal obligations.
Information about Your Friends
You have the option to request your friends to join the Services by providing their contact
information. If you request a friend to join and connect with you on the Services, we will
only use your friend's contact information to process your request.
Information about Your Messages
If you exchange messages with others through the Services, we may store them in order to
process and deliver them, allow you to manage them, and investigate possible violations of
our Terms of Service and wrongdoing in connection with the Services. If you send information
from the Services to your mobile device via SMS text message, we may log your phone number,
phone carrier, and the date and time that the message was processed. Carriers may charge
recipients for texts that they receive.
Information We Collect Through Automatic Data Collection Technologies
We may automatically collect certain information about the computer or devices (including
mobile devices) you use to access the Services, and about your use of the Services, even if
you use the Services without registering or logging in.
- Usage information: Details of your use of our Services, including
traffic data, location data, logs and other
communication data and the resources that
you access and use on or through our Services.
- Computer and device information: Information about your computer,
Internet connection and mobile device,
including your IP address, operating
systems, platforms, browser type, other browsing information (connection,
speed, connection type etc.), device type,
device's unique device identifier, mobile network information and the
device's telephone number.
- Stored information and files: Our applications also may access metadata and
other information associated with other
files stored on your mobile device. This may include, for example, photographs, audio and
video clips, personal contacts and address
book information.
- Location information: Our applications collect real-time information about
the location of your device, as permitted by
you.
- Mobile device IDs: Unique mobile device identifier (e.g. IDFA or other
device IDs on Apple devices like the iPhone
and iPad), if you're using our Services on a mobile device, we may use mobile device IDs
(the unique identifier assigned to a device
by the manufacturer), instead of cookies, to recognize you. We may do this to
store your preferences and track your use of
our applications. Unlike cookies, mobile device IDs cannot be
deleted. Advertising companies may use
device IDs to track your use of our applications, track the number of
advertisements displayed, measure
advertising performance and display advertisements that are more relevant to
you. Analytics companies may use mobile
device IDs to track your usage of our applications.
- Your preferences: Your preferences and settings such as time zone and
language.
- Your activity on the Services: Information about your activity on the
Services, such as your search queries,
comments, domain names, search results
selected, number of clicks, pages viewed and the order of those
pages, how long you visited our Services,
the date and time you used the Services, error logs, and other similar
information.
- Mobile status: For mobile application users, the online or
offline status of your application.
- Applications: If you use the Sreejay application, Sreejay may collect
information about the presence and/ or
absence and/ or details pertaining to other
applications on your mobile phone. The applications we gather
information for, may vary across categories
including, without limitation, shopping, fashion, food and travel.
This will help us understand you and your
preferences better and enable Sreejay to provide you with a
personalized experience.
Precise Location Information and How to Opt Out
When you use one of our location-enabled services (for example, when you access Services
from a mobile device), we may collect and process information about your mobile device's GPS
location (including the latitude, longitude or altitude of your mobile device) and the time
the location information is recorded to customize the Services with location-based
information and features (for example, to inform you about restaurants in your area or
applicable promotions). Some of these services require your personal data for the feature to
work and we may associate location data with your device ID and other information we hold
about you. We keep this data for no longer than is reasonably necessary for providing
services to you. If you wish to use the particular feature, you will be asked to consent to
your data being used for this purpose. You can withdraw your consent at any time by
disabling the GPS or other location-tracking functions on your device, provided your device
allows you to do this. See your device manufacturer's instructions for further details.
Cookies and Other Electronic Tools
We, and third parties with whom we partner, may use cookies, pixel tags, web beacons,
mobile device IDs, "flash cookies" and similar files or technologies to collect and store
information in respect to your use of the Services and third party websites. A cookie is a
small text file that is stored on your computer that enables us to recognize you (for
example, as a registered user) when you visit our website, store your preferences and
settings, enhance your experience by delivering content and advertising specific to your
interests, perform research and analytics, track your use of our Services, and assist with
security and administrative functions. Cookies may be persistent or stored only during an
individual session. To understand more about cookies, click here
https://www.aboutcookies.org. A pixel tag (also called a web beacon or clear GIF) is a tiny
graphic with a unique identifier, embedded invisibly on a webpage (or an online ad or
email), and is used to count or track things like activity on a webpage or ad impressions or
clicks, as well as to access cookies stored on users' computers. Sreejay uses pixel tags to
measure the popularity of our various pages, features and services. We also may include web
beacons in e-mail messages or newsletters to determine whether the message has been opened
and for other analytics.
Most browsers are set to automatically allow cookies. Please note it may be possible to
disable some (but not all) cookies through your device or browser settings, but doing so may
interfere with certain functionality on the Services. Major browsers provide users with
various options when it comes to cookies. Users can usually set their browsers to block all
third-party cookies (which are those set by third-party companies collecting information on
websites operated by other companies), block all cookies (including first-party cookies such
as the ones Sreejay uses to collect search activity information about its users), or block
specific cookies. To modify your cookie settings, please visit your browser's help settings.
You will need to opt out on each browser and each device you use to access the Services.
Flash cookies operate differently than browser cookies and cannot be removed or blocked via
web browser settings. By using our Services with your browser set to accept cookies you are
consenting to our use of cookies in the manner described in this section.
Third parties whose products or services are accessible or advertised through the Services,
including social media services, may also use cookies or similar tools, and we advise you to
check their privacy policies for information about their cookies and other practices. We do
not control the practices of such partners and their privacy policies govern their
interactions with you.
Information from Third Parties
We may collect, process and store your user ID associated with any social media account
(such as your Facebook and Google account) that you use to sign into the Services or connect
with or use with the Services. When you sign in to your account with your social media
account information, or otherwise connect to your social media account with the Services,
you consent to our collection, storage, and use, in accordance with this Privacy Policy, of
the information that you make available to us through the social media interface. This could
include, without limitation, any information that you have made public through your social
media account, information that the social media service shares with us, or information that
is disclosed during the sign-in process. Please see your social media provider's privacy
policy and help center for more information about how they share information when you choose
to connect your account.
We may also obtain information about you from third parties such as partners, marketers,
third-party websites, and researchers, and combine that information with information which
we collect from or about you.
Anonymous or De-Identified Data
We may anonymize and/or de-identify information collected from you through the Services or
via other means, including via the use of third-party web analytic tools as described below.
As a result, our use and disclosure of aggregated and/or de-identified information is not
restricted by this Privacy Policy, and it may be used and disclosed to others without
limitation.
How we use the information we collect
- We use the information we collect from and about you for a variety of
purposes, including to:
- Process and respond to your queries
- Understand our users (what they do on our Services, what features
they like, how they use them, etc.), improve
the content and features of our Services
(such as by personalizing content to your interests), process and
complete your transactions, and make special
offers.
- Administer our Services and diagnose technical problems.
- Send you communications that you have requested or that may be of
interest to you by way of emails, or courier,
or registered post, or telephone calls, or
any other mode of communication. We may also share your
preferences or the Services availed by you
with your network followers on Sreejay for marketing and other
promotional activities of our Services.
- Send you questions from other users that you may be able to answer if
you have registered with Sreejay.
- Enable us to show you ads that are relevant to you.
- Generate and review reports and data about, and to conduct research
on, our user base and Service usage
patterns.
- Administer contests and sweepstakes.
- Provide you with customer support.
- Provide you with policies about your account.
-• Carry out our obligations and enforce our rights arising from any
contracts entered into between you and us,
including for billing and collection.
- Notify you about changes to our Services.
- Allow you to participate in interactive features offered through our
Services.
- In any other way we may describe when you provide the information.
- For any other purpose with your consent.
We may also use your information to contact you about our own and third-party goods
and services that may be of interest to you. If you do not want us to use your information
in this way, please check the relevant box located on the form on which we collect your data
and/or adjust your user preferences in your account profile.
We may use the information we have collected from you to enable us to display
advertisements to our advertisers'/service providers' target
audiences. Even though we do not disclose your personal information for these purposes
without your consent, if you click on or otherwise interact with an advertisement, the
advertiser may assume that you meet its target criteria.
How we share the information we collect
We may disclose personal information that we collect or you provide, as described in this
privacy policy, in the following ways:
General Information Disclosures
- To our subsidiaries and affiliates, which are entities under
common ownership or control of our ultimate parent
company Sreejay Limited.
- To contractors, advertisers/service providers who are bound by
contractual obligations to keep personal
information confidential and use it only for
the purposes for which we disclose it to them.
- To a buyer or other successor in the event of a merger, divestiture,
restructuring, reorganization, dissolution or
other sale or transfer of some or all of
Sreejay's assets, whether as a going concern or as part of bankruptcy,
liquidation or similar proceeding, in which
personal information held by Sreejay about the users of our Services
are among the assets transferred.
- To third-parties to market their products or services to you if you
have consented to receive the promotional
updates. We contractually require these
third-parties to keep personal information confidential and use it only
for the purposes for which we disclose it to
them.
- To fulfill the purpose for which you provide it.
- For any other purpose disclosed by us when you provide the
information.
- Legal Purposes. We may share your information when we believe in good
faith that such sharing is reasonably
necessary in order to investigate, prevent,
or take action regarding possible illegal activities or to comply with
legal process. We may also share your
information to investigate and address threats or potential threats to the
physical safety of any person, to
investigate and address violations of this Privacy Policy or the Terms of Service,
or to investigate and address violations of
the rights of third parties and/or to protect the rights, property and
safety of Sreejay, our employees, users, or
the public. This may involve the sharing of your information with law
enforcement, government agencies, courts,
and/or other organizations on account of legal request such as
subpoena, court order or government demand
to comply with the law.
- Social Networks. If you interact with social media features on our
Services, such as the Facebook Like button, or
use your social media credentials to log-in
or post content, these features may collect information about your use
of the Services, as well as post information
about your activities on the social media service. Your interactions
with social media companies are governed by
their privacy policies.
• If we believe disclosure is necessary or appropriate to protect
the rights, property, or safety of Sreejay, our
customers or others.
This includes exchanging information with other companies and organizations for the
purposes of fraud protection and credit risk reduction.
- Consent. We may share your information in any other circumstances
where we have your consent.
Payment Card Information
To use certain of our Services, such as to make reservations at certain restaurants and to
make payments to certain restaurants, we may require credit or debit card account
information. By submitting your credit or debit card account information through our
Services, you expressly consent to the sharing of your information with restaurants,
third-party payment processors, and other third-party service providers (including but not
limited to vendors who provide fraud detection services to us and other third parties), and
you further agree to the following terms:
- When you use a credit or debit card to secure a reservation
through our Sites, we provide your credit or debit
card account information (including card
number and expiration date) to our third-party payment service
providers and the applicable restaurant.
- When you initially provide your credit or debit card account information
through our Services in order to use our
restaurant payment services, we provide your
credit or debit card account information to our third-party payment
service providers. As explained in our Terms
of Use, these third parties may store your credit or debit card
account information so you can use our
restaurant payment services through our Services in the future.
Reviewing, changing or deleting information
If you would like to review, change or delete personal information we have collected from
you, or permanently delete your account, please use the "Contact Us" link at the bottom of
every page (also located here), or contact the Sreejay Data Protection Officer (DPO).
If you delete your User Contributions from our websites, copies of your User Contributions
may remain viewable in cached and archived pages, or might have been copied or stored by
other users of our websites.
Accessing & correcting your personal information
We will take reasonable steps to accurately record the personal information that you
provide to us and any subsequent updates.
We encourage you to review, update, and correct the personal information that we maintain
about you, and you may request that we delete personal information about you that is
inaccurate, incomplete, or irrelevant for legitimate purposes, or are being processed in a
way which infringes any applicable legal requirement.
Your right to review, update, correct, and delete your personal information may be limited,
subject to the law of your jurisdiction:
- If your requests are abusive or unreasonably excessive,
- Where the rights or safety of another person or persons would be
encroached upon, or
- If the information or material you request relates to existing or
anticipated legal proceedings between you and us,
or providing access to you would prejudice
negotiations between us or an investigation of possible unlawful
activity. Your right to review, update,
correct, and delete your information is subject to our records retention
policies and applicable law, including any
statutory retention requirements.
Security: How we protect your information
We have implemented appropriate physical, electronic, and managerial procedures to
safeguard and help prevent unauthorized access to your information and to maintain data
security. These safeguards take into account the sensitivity of the information that we
collect, process and store and the current state of technology. We follow generally accepted
industry standards to protect the personal information submitted to us, both during
transmission and once we receive it. The third party service providers with respect to
payment gateway and payment processing are all validated as compliant with the payment card
industry standard (generally referred to as PCI compliant service providers).
We assume no liability or responsibility for disclosure of your information due to errors
in transmission, unauthorized third-party access, or other causes beyond our control. You
play an important role in keeping your personal information secure. You should not share
your user name, password, or other security information for your Sreejay account with
anyone. If we receive instructions using your user name and password, we will consider that
you have authorized the instructions.
Data retention and account termination
You can close your account by visiting your profile settings page on our website. We will
remove your public posts from view and/or dissociate them from your account profile, but we
may retain information about you for the purposes authorized under this Privacy Policy
unless prohibited by law. Thereafter, we will either delete your personal information or
de-identify it so that it is anonymous and not attributed to your identity. For example, we
may retain information to prevent, investigate, or identify possible wrongdoing in
connection with the Service or to comply with legal obligations.
Changes to this privacy policy
We reserve the right to amend this Privacy Policy from time to time to reflect changes in
the law, our data collection and use practices, the features of our services, or advances in
technology. Please check this page periodically for changes. Use of information we collect
is subject to the Privacy Policy in effect at the time such information is used. If we make
any material changes to this Privacy Policy, we will post the changes here. Please review
the changes carefully. Your continued use of the Services following the posting of changes
to this Privacy Policy will constitute your consent and acceptance of those changes.
Contact Us
If you have any queries relating to the processing/ usage of information provided by you or
Sreejay's Privacy Policy, you may email the Data Protection Officer (DPO) at
it.support@cretechhub.com.com